Privacy Policy

• Direct Interactions: When you book a service, request a quote, or contact us.
• Automated Technologies: Cookies, analytics tools, and server logs.
• Third-Party Providers: Booking details from Booking Kola and payment gateways.

• Contractual Necessity: To fulfill obligations when you book our services.
• Legal Compliance: Tax and record-keeping obligations.
• Legitimate Business Interests: Fraud prevention and service improvement.
• Consent: For marketing emails — withdrawable at any time.

We do not sell personal data to third parties under any circumstances.

• Deliver Services – scheduling, dispatching, tailoring services.
• Process Payments Securely – via third-party gateways.
• Communicate With You – bookings, confirmations, updates.
• Provide Customer Support – addressing complaints and inquiries.
• Improve Service Quality – analyzing patterns and feedback.
• Protect Our Business – fraud detection and legal compliance.
• Optional Marketing – only with your opt-in consent.

• With Our Staff and Contractors – strictly limited to service delivery.
• With Third-Party Service Providers – Booking Kola, payment processors, IT support.
• For Legal or Safety Reasons – if required by law or court order.
• During Business Transfers – in the event of a merger or sale.

We do not sell or rent your personal data to advertisers or marketers.

• Independent Responsibility: Providers like Booking Kola, Stripe, and PayPal operate under their own policies.
• Limited Data Sharing: We share only what they need to perform services.
• Risk Disclaimer: We are not responsible for any misuse by third-party providers.

You can control or disable cookies through your browser settings.

• Service Records: Kept up to 7 years for tax and dispute resolution.
• Payment Data: We do not store card details.
• Marketing Data: Retained only while you remain subscribed.

• Encryption and secure transmission protocols (SSL)
• Access restricted to authorized personnel only
• Secure third-party platforms for payment and booking data
• Regular security reviews and updates

• Why It Matters: Incorrect data may prevent proper service delivery.
• Your Obligation: Notify us immediately of any changes.
• Liability Disclaimer: We are not responsible for losses from inaccurate data you provide.

• Access: Request a copy of your personal data.
• Correction: Request corrections to inaccurate data.
• Deletion: Request deletion where legally permitted.
• Restriction or Objection: Limit certain processing activities.
• Marketing Opt-Out: Unsubscribe at any time.

Email: [privacy@centraexpresslogistics.com](mailto:privacy@centraexpresslogistics.com)

• We do not knowingly collect data from individuals under 18.
• If we discover a child submitted data, we will delete it immediately.
• Contact [privacy@centraexpresslogistics.com](mailto:privacy@centraexpresslogistics.com) to request removal.

• Florida Residents: Right to access, correct, delete, or restrict your personal data.
• California Residents (CCPA): Right to know, delete, and opt out. We do not sell personal data.
• Verification: We will verify your identity before fulfilling requests.

All data is primarily stored in the United States. If you access our services from outside the U.S., you consent that your information may be transferred to and processed in the U.S.

• Clicking external links may allow third parties to collect data about you.
• We do not control external sites and are not responsible for their privacy practices.
• We encourage you to review their privacy policies.

• We may collect information from your public profile subject to your privacy settings.
• Content you post publicly is not protected by this Policy.
• Social media platforms have their own privacy policies.

• Scope: Photos focus on serviced areas only.
• Purpose: Internal quality control, training, and dispute resolution.
• Storage: Stored securely and not shared publicly without consent.

• We will investigate promptly and take immediate containment steps.
• We will notify affected individuals and regulatory authorities if required.
• Our liability remains limited as set out in our Terms & Conditions.

• Notice of Changes: Updates posted with a revised "Last Updated" date.
• Significant Changes: We will notify you if changes materially affect your rights.
• Continued Use: Continued use after updates constitutes acceptance.

By booking a service or using our website, you:

• Consent to the collection, processing, and sharing of your data as described.
• Acknowledge data may be processed in the United States.
• Agree to future modifications as outlined in Section 23.